1st Line Support Analyst
Added 23rd October 2023
We are looking for a 1st Line Support Analyst to join our team and support our client as they anticipate an increase in workload on their helpdesk.
Responsibilities
Carry out Active Directory password resets
Set up new users and remove ex members of staff
Act as the first point of contact for phone based queries
Triage issues that you can solve and escalate more complex issues to the technical services team
Essential Skills
Knowledge of Active Directory (Password resets & new users)
Commercial 1st line experience
Must hold a full UK driving licence
Location
Northamptonshire
Salary
Please contact us for rate.
Industry
Retail
Contract Type
Contract
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