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Business Analyst

Added 26th April 2023

We are searching for a Business Analyst to support the development of a new Salesforce-based loyalty platform. You will work closely with the Lead Business Analyst to document user stories, acceptance criteria, and requirements, as well as assist with business change impact analysis and user acceptance testing

Responsibilities

Collaborate with the Lead Business Analyst and other project stakeholders to understand and document project requirements, user stories, and acceptance criteria for the new loyalty platform

Transform user stories and acceptance criteria into clear and concise requirements for the business to work on

Assist in conducting business change impact analysis to identify potential risks and develop appropriate mitigation strategies

Support the user acceptance testing (UAT) process by creating test plans, test cases, and coordinating with end-users to ensure the new loyalty platform meets their expectations and requirements

Participate in Agile ceremonies, such as sprint planning, daily stand-ups, and sprint retrospectives, to ensure smooth project delivery

Communicate progress, issues, and risks effectively with the project team and stakeholders throughout the project lifecycle

Essential Skills 

Strong Business Analysis skills 

Loyalty Management project experience

Salesforce experience

Knowledge of Agile