Business Analyst

Added 9th February 2024

We are looking for Business Analyst to fulfill a role focused on supporting the delivery and implementation of a new CRM platform, specifically Microsoft Dynamics, within the Learning department of a College

 

Responsibilities

Lead the business analysis and change management for the CRM project

Document current and future business and systems processes

Gather and communicate business requirements effectively

Influence the decision-making and improve processes

Refine user stories and learner journeys

Manage business readiness and producing test scripts

Train the Learning Department on using Dynamics

Create documentation such as process maps and user guides

Support the department during the launch of Dynamics

Integrate existing documentation into Dynamics

 

Essential Skills 

At least 2/3 years’ experience of Business Analysis on various IT projects

Experience of Change management on a CRM, Finance or Web projects

 

Apply now

Location

London

Salary

Up to £50,000 pa.

Industry

Charity

Contract Type

Permanent

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