Business Systems Support Analyst

Added 18th January 2023

We are searching for a Business Systems Support Analyst to support our client's internal teams and customer base in getting the best from their products and services

 

Responsibilities 

Support customers in accessing our customer facing web services

Support and develop the use of internal business systems

Work closely with business analysts to provide the technical knowledge to create innovative and efficient technical solutions to business problems

Build use cases for new processes and deploy them into production

Provide technical documentation as needed

Provide email and chat-based technical support for staff

 

Essential Skills 

Experience providing technical support to customers over the phone and via e-mail/chat

A thorough knowledge of Microsoft Office – particularly Excel

Able to produce both technical and user/customer documentation

 

Apply now

Location

Buckinghamshire

Salary

Up to £36,000 pa.

Industry

Education

Contract Type

Permanent

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