Business Systems Support Analyst
Added 18th January 2023
We are searching for a Business Systems Support Analyst to support our client's internal teams and customer base in getting the best from their products and services
Responsibilities
Support customers in accessing our customer facing web services
Support and develop the use of internal business systems
Work closely with business analysts to provide the technical knowledge to create innovative and efficient technical solutions to business problems
Build use cases for new processes and deploy them into production
Provide technical documentation as needed
Provide email and chat-based technical support for staff
Essential Skills
Experience providing technical support to customers over the phone and via e-mail/chat
A thorough knowledge of Microsoft Office – particularly Excel
Able to produce both technical and user/customer documentation
Location
Buckinghamshire
Salary
Up to £36,000 pa.
Industry
Education
Contract Type
Permanent