Head of Digital Experience

Added 3rd November 2022

We are searching for for a Head of Digital Experience to lead the vision and strategic development of our client's digital customer experience and ensure the effective delivery of their digital presence

 

Responsibilities 

Maintain the customer and channel application roadmaps

Prioritise development through data analysis and stakeholder engagement

Deliver new digital products and enhancements to existing products to achieve improvements in online and offline customer journeys

Collaborate closely with IT and Digital Transformation to ensure integration with, and optimisation, of web presence with all other systems and processes

Define requirements for digital agency support and manage all relationships

Define, develop and lead the Digital Experience team and oversee the spending of the team's budget

 

Essential Skills

Outstanding leadership and change experience within a complex, multi-vendor environment

Strong understanding of all aspects of content deployment

Specialist skills in cross channel content and experience delivery

Understanding of data quality and data capture

Experience and evidence of planning, developing, managing and delivering large scale digital programmes 

Experience of working extensively with Salesforce and Kentico

 

 

 

Apply now

Location

Bedfordshire

Salary

Up to £70,000 pa.

Industry

Construction

Contract Type

Permanent

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