Infrastructure Support - Citrix Specialist

Added 20th January 2021

We are on the lookout for a Citrix Specialist to take responsibility for the  2nd / 3rd line technical support of our client's Citrix Infrastructure; resolving issues and requests, raising and resolving problems and implementing small change.

 

Responsibilities

 

Accepting, prioritising and resolving incidents within agreed SLA

Problem management

Support Service Desk engineers in resolving complex issues

Provide mentoring to Service Desk engineers

Provide project support to the IT Architecture teams as required

Participate in the delivery of the Infrastructure roadmap

 

Essential Skills 

Detailed working knowledge of Citrix infrastructure including XenApp 7, Netscaler and PVS imaging

Understanding of MDT and application packaging/scripting

Working knowledge of Powershell

Understanding of Ivanti environment manager/AppSense

Understanding Server Virtualisation, preferably VMware

In depth experience of current Windows Server and Desktop operating systems and Group Policy

 

Apply now

Location

London

Salary

Up to £60,000 pa.

Industry

Insurance

Contract Type

Permanent

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