Infrastructure Support Technician

Added 11th May 2023

We are looking for an Infrastructure Support Technician to assist our client with routine infrastructure support tasks, providing end-user support, maintaining server platforms, ensuring compliance with standard operating procedures and policies, and collaborating with various teams



Assist in delivering routine infrastructure support tasks while ensuring health, availability, and adherence to best practices

Provide end-user support for office-based staff, including clinical staff in the southern region of the United Kingdom. Occasional mobile support will be required

Support the Infrastructure team in maintaining the server platform, which includes Microsoft Windows Server, Linux, virtual and physical instances, VMWare ESXi, Microsoft SQL Server, and IIS

Manage a complex infrastructure environment reliant on secured private and public network connectivity, spanning across company sites, geographically split data centers, and Microsoft Azure public cloud

Participate in daily operational duties such as provisioning and retirement of services, meeting and exceeding SLAs and KPIs, and ensuring accuracy and compliance of standard operating procedures, policies, and the Infrastructure Team's technical library

Work collaboratively and independently to efficiently and effectively complete tasks

Communicate with internal and external stakeholders in both technical and non-technical capacities

Collaborate with the Infrastructure and ISMS Teams to retain an ISO 27001 certification


Essential Skills 

Minimum 2 years’ experience in the IT industry

Microsoft Windows Server Skills

Microsoft Windows 10 support experience

Understanding of Microsoft Active Directory

Fundamental knowledge in supporting desktops, printers, and peripherals


Apply now




Up to £45,000 pa.



Contract Type


More roles that might suit you

Job title Location Type Salary

West Midlands


Up to £30,000 pa.

West Midlands Hybrid


Up to £35,000 pa.



Up to £42,500 pa.

Can’t find the role for you?

Upload CV