IT Application Support and Operations Analyst

Added 19th May 2023

We are searching for an IT Application Support and Operations Analyst to introduce highly effective, efficient, and functioning application services and support into our client's business



Develop and maintain a passion for performance across all operating applications, services & projects

Act as the champion of application support operational practices throughout the business

Establish and nurture close working and collaborative relationships with internal and external resolver groups for application support activities

Apply solid working practices to ensure consistency in configuration and knowledgebase quality across all critical applications

Collaborate with the IT Service Management and Operations function to ensure consistent maintenance, change planning, availability monitoring, and other operational requirements for all application services

Apply and promote effective methods of incident and problem management to application services, including the collation of trending data and responsive support activities


Essential Skills

Familiarity with Linux Services and Processes management

Experience/understanding of general database technologies

Previous experience of working with and supporting Integration Technology platforms

Supported application components hosted on SaaS services

Knowledge of Application Performance and Availability monitoring

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Up to £45,000 pa.



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