IT Application Support and Operations Analyst
Added 19th May 2023
We are searching for an IT Application Support and Operations Analyst to introduce highly effective, efficient, and functioning application services and support into our client's business
Develop and maintain a passion for performance across all operating applications, services & projects
Act as the champion of application support operational practices throughout the business
Establish and nurture close working and collaborative relationships with internal and external resolver groups for application support activities
Apply solid working practices to ensure consistency in configuration and knowledgebase quality across all critical applications
Collaborate with the IT Service Management and Operations function to ensure consistent maintenance, change planning, availability monitoring, and other operational requirements for all application services
Apply and promote effective methods of incident and problem management to application services, including the collation of trending data and responsive support activities
Familiarity with Linux Services and Processes management
Experience/understanding of general database technologies
Previous experience of working with and supporting Integration Technology platforms
Supported application components hosted on SaaS services
Knowledge of Application Performance and Availability monitoring
Up to £45,000 pa.
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