IT Support Engineer

Added 15th November 2024

We are searching for an IT Support Engineer who will play a pivotal role in managing the daily IT operations of our client's business.

Responsibilities

Provide 1st and 2nd line IT support, addressing and resolving tickets raised internally

Deliver user training on IT equipment, enhancing overall user competence and efficiency

Support and maintain printers, label printing machines, and related peripheral devices

Work closely with the IT Director, reporting on issues and contributing to IT strategies

Make recommendations and assist with WiFi improvements to enhance network performance

Essential Skills

Proven experience providing 1st and 2nd line IT support

Familiarity with managing and configuring printers and label printing devices

Experience with basic network troubleshooting, particularly in WiFi optimisation

Ability to document processes and train users on IT equipment

Apply now

Location

Essex

Salary

Up to £40,000 PA

Industry

RetailManufacturing

Contract Type

Permanent

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