Network Technician

Added 1st May 2024

We are looking for a Network Technician to play a pivotal role in delivering technical assistance to a diverse range of clientele. This role operates on a 24 x 7 shift basis, following a pattern of 4 days on, 4 days off, and 4 nights on.

 

Responsibilities

Deliver Network & UC support services to an extensive customer base

Continuously enhance your expertise by immersing yourself in a variety of Technologies, including SD-WAN & Cloud UC platforms

Operate within a multi-vendor network support framework encompassing Cisco, Meraki, Fortinet, and Juniper technologies

Utilise effective triage methods to investigate incidents thoroughly, guiding them through to successful resolution

Collaborate closely with our connectivity partners to address customer concerns promptly, ensuring a seamless customer experience

 

Essential Skills 

Excellent Phone manner with attention to details and customer focus

Supported organisations at a 1st line level 

Basic networking understanding 

 

 

Apply now

Location

Nottinghamshire

Salary

£27,500 pa.

Industry

Consultancy

Contract Type

Permanent

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