Senior Infrastructure Engineer

Added 22nd November 2021

We are on the lookout for a Senior Infrastructure Engineer to help manage calls escalated from other teams and other 3rd line infrastructure engineers, alongside supporting the Technology Manager in the smooth running of the daily operation of IT Service Delivery

 

Responsibilities

Troubleshoot complex issues, working on any trending problem areas

Assist with work queues, reporting, knowledge management and other administrative activities

Act as a mentor for 3rd line engineers

Resolve complaints, concerns, and issues promptly and effectively, keeping relevant stakeholders informed

 

Essential Skills 

Knowledge of IT security principles

Strong understanding of IT policies and procedures

3rd line troubleshooting skills of Windows Server, Desktop OS and Azure Active Directory

Experience of Powershell scripting



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Location

London

Salary

Up to £55,000 pa.

Industry

Consultancy

Contract Type

Permanent

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