Service Design Lead

Added 6th December 2021

We are searching for a Service Design Lead to introduce a new Operating Model to cover a Council-wide and extensive review of front, middle and back office services including the ongoing delivery of a new Digital Operating Model 

 

Responsibilities 

Lead service redesigns for allocated services, reviewing processes, systems and resources

Gather, analyse and interpret information to support service redesign through interviews, document analysis, workshops & business process mapping

Assist with the evaluation of information gathered from multiple sources to propose service redesign recommendations 

Help drive and challenge service areas on improvements and efficiencies to inform plans

 

Essential Skills 

Excellent analytical skills (inc. financial) required, including an understanding of how to interpret council business needs and translate them into service delivery models

Candidates must have experience in redesigning public sector services, preferably within a local authority

 

 

Apply now

Location

Bedfordshire

Salary

Please contact us for rate.

Industry

Public Sector

Contract Type

Contract

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