Systems Engineer
Added 19th May 2025
We are searching for a Systems Engineer to play a key role in maintaining and enhancing the stability of retail and e-commerce systems. This position involves working closely with UK and US-based IT teams, resolving production issues, and supporting critical system integrations across retail operations.
Responsibilities
- Provide third-line support, diagnosing and resolving technical issues
- Collaborate with global IT teams, building strong relationships and sharing technical insights
- Support and maintain integration layers for online trading platforms
- Perform root cause analysis to prevent recurring issues
- Monitor system performance
- Maintain documentation on data flows, formats, and fixes for handover to 1st/2nd line teams
Essential Skills
- Knowledge of retail operations, including pricing, stock, and sales processes
- Experience with Microsoft technologies, MS Azure, and AWS MQ
- Proficient in scripting/automation using .Net, Python, and Java
- Experience with AWS (Lambda, ECS, MQ)
Location
West Midlands
Salary
Up to £45,000 pa
Industry
Retail
Contract Type
Permanent