Technical Analyst

Added 4th April 2022

We are searching for a Technical Analyst to work with a wide variety of teams, gaining experience and knowledge across Support, Infrastructure, Change, Development and Account Management as you investigate cases and implement preventative measures to customer problems

 

Responsibilities 

Respond to customer queries within given targets, providing advice, guidance and resolutions to a range of technical based queries

Investigation and fault finding as a part of the resolution process

Continuously look for ways to improve the service offered to customers

Diagnose hardware and software faults, finding solutions to technical and applications problems

Assisting with Root Cause Analysis reports where required

 

Essential Skills 

Minimum of 3-year experience within a fast-paced technical support environment

Proven knowledge and experience in SQL Server 2012 or later

Windows Server experience, including Active Directory

Experience in configuring and maintaining database servers and processes

Apply now

Location

Avon

Salary

Up to £40,000 pa.

Industry

Consultancy

Contract Type

Permanent

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