User Experience Advisor

Added 6th November 2024

We are searching for a to play a key role in the rollout of our client's innovative accessibility programme

 

Responsibilities

Act as a primary liaison between the Passenger Assist programme and key external stakeholders

Provide clear, consistent communication and updates on the system's functionality and rollout stages

Design and deliver user training sessions to onboard stakeholders and ensure their proficiency with the new automated system

Collaborate with cross-functional teams such as product managers and designers to prioritise and streamline research initiatives related to the programme

Conduct user research to gather detailed requirements from various stakeholders, including, customers, and internal users

Utilise diverse research methods to uncover user needs, preferences, and potential pain points within the system

Translate gathered user insights into detailed product requirements and specifications, driving a user-centred design approach

Define and document comprehensive business requirements, including data needs, functional requirements, and non-functional specifications

Advocate for user needs and experiences throughout the product development lifecycle to ensure optimal user satisfaction

Share research findings and insights to inform decision-making and enhance product design and features

 

Essential Skills

Prior experience in user experience

Experience working with Product Owners, project management teams and technology specialists

 

Apply now

Location

London

Salary

Up to £45,000 PA.

Industry

Travel

Contract Type

Permanent

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