User Success Manager

Added 4th August 2022

We are searching for a User Success Manager to work closely with our client's design team, marketing team, engineering team and senior management to launch new products and features to the market

 

Responsibilities 

Provide strategic direction for the Digital Adoption Platform

Work with various stakeholders to establish and implement best practices with regards to configuration, organisation, maintenance, security and access controls 

Understand business objectives to recommend future system initiatives

Manage development and release of In-Application Messaging, user guides and polling of users

Review user flows and drop off rates to provide proactive recommendations to product and UX teams

Maintain a thorough knowledge of the company’s products and service offerings and methodologies

 

Essential Skills 

A background in statistics, mathematics, economics or similar quantitative fields

Working experience with HTML and CSS essential

An ability to communicate technical information to non-technical staff in a way that is easy to understand.

A passion for usability and simplicity

Previous experience with Digital Adoption Platforms

Apply now

Location

Bristol

Salary

Up to £45,000 pa.

Industry

Software Provider

Contract Type

Permanent

More roles that might suit you

Job title Location Type Salary

London

Permanent

Up to £85,000 pa.

London

Permanent

Up to £85,000 pa.

London

Permanent

Up to £65,000 pa.

Can’t find the role for you?

Upload CV