CRM Business Analyst

The search

Our client has completed phase one of its HubSpot CRM implementation and is now moving into phases two and three, focusing on connecting the clinical examination process through to product sales.

Responsibilities

• Gather and document requirements for HubSpot enhancements.
• Bridge the gap between CRM, technical and business teams.
• Analyse existing processes and identify improvements.
• Translate business needs into clear functional requirements.
• Support the design and delivery of CRM changes.

Essential skills

• Strong Business Analysis experience.
• CRM implementation or enhancement experience.
• HubSpot experience highly desirable.
• Strong requirements gathering and process mapping skills.
• Confident working with technical and business stakeholders.