Digital Platform Manager

The search

We are seeking an experienced Digital Platform Manager to lead the delivery of a user-focused CRM programme, enabling users to make informed decisions about their financial futures.

This role will act as the link between users, technical teams, developers and external partners, ensuring the platform is stable, user-friendly and continually improving.

Responsibilities

• Own the backlog, priorities, releases and improvements

• Act as the key link between users, developers and technical teams

• Manage suppliers and technology partners

• Oversee UX, content and accessibility standards

Essential skills

• Proven experience delivering a CRM migration or upgrade (HubSpot or similar)

• Experience working on greenfield builds

• Strong programme and project delivery track record

• Confident working with both technical and non-technical users