Digital Product Support Engineer

The search

We are searching for an Digital Product Support Engineer to support our client’s interactive dartboard product, the Omni Auto Scoring System. You will be the first point of contact for technical issues, help deliver demos, attend trade fairs, and support installations at client sites.

Responsibilities

• Diagnose and fix software and hardware issues for Omni users

• Spot recurring faults and feed improvements to the R&D team

• Attend UK and international trade fairs to showcase the product.

• Assist with product roll-outs and installations.

Essential skills

• Technical ability across software and hardware troubleshooting

• Confident communicator able to deliver demos

• Willingness to travel when required